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Shared services face rising invoice volumes, complex global tax rules, and rigid, IT-dependent workflows. This white paper explains eight critical AI capabilities, from multilingual invoice processing to unified e-invoicing and KPI frameworks that enable 24/7 automation, audit readiness, and immediate cost savings. 

What readers will learn:

  • The eight AI capabilities every modern GBS/AP organization needs (multilingual processing, global tax, DIY exceptions, centralized GBS, e-invoicing, GAAP/IFRS compliance, advanced analytics, KPI framework).
  • Real impact metrics and customer outcomes: up to 80% autonomy in AP/T&E, 95% reduction in manual review, faster invoice processing, and real cost savings.
  • Practical steps to move from rule-based automation to an AI-first model that adapts to languages, jurisdictions, and changing compliance rules.