Effective: May 31, 2019
AppZen is the data controller in relation to the personal information we process in connection with our websites (including job applications submitted through our websites) and is primarily responsible for how our website users’ personal information is processed. AppZen is the data processor in relation to the personal information we process in connection with our products and services and we process such information only on behalf of and upon the instruction of the relevant customer.
We may collect information about a variety of individuals who interact with AppZen, including visitors to our websites, our customers as well as their employees or contractors, and others.
We may collect information about individuals:
The types of information we collect include:
In this section, we set out the purposes for which we process personal information and identify the legal grounds on which we rely to process the information.
In some cases, AppZen has a legitimate interest to process the personal information that we collect, such as to support our recruitment activities, administer our products and services (including to support, communicate about, and analyze the use of our products and services), establish and maintain customer accounts, and operate, evaluate, and improve our business, our websites, and other products and services we offer (including research and development of new products and services), or facilitate a sale of assets or merger or acquisition.
In other cases, AppZen processes personal information to fulfill our contracts with our customers and provide the requested products and services.
AppZen may also process personal information with individuals’ consent, for which individuals will receive notice at the time of collection.
In limited situations, it may be necessary for AppZen to process personal information in order to comply with our legal obligations, including to protect against, identify, investigate, and respond to fraud, illegal activity (such as incidents of hacking or misuse of our websites, products or services), claims and other liabilities, including by enforcing the terms and conditions that govern the services we provide.
We may also aggregate and/or de-identify any information that we collect, such that the information no longer identifies any specific individual. We may use, disclose, and otherwise process such information for our own legitimate business purposes – including historical and statistical analysis as well as business planning – without restriction.
We may share personal information with:
In addition, we may share personal information to comply with legal and regulatory requirements to protect against and prevent fraud or illegal activity, (such as identifying and responding to incidents of hacking or misuse of our websites, products or services), claims, and other liabilities.
We, our service providers, and our business partners may collect certain information about the use of our website by automated means, such as cookies, web beacons, and other technologies. A “cookie” is a text file that websites send to a visitor‘s computer or other Internet-connected devices to uniquely identify the visitor’s browser or store information or settings in the browser. Please see our Cookies Policy for further information. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information back to a web server. We, and our service providers and business partners, may collect information about individuals’ online activities over time and across third-party websites when an individual uses our website.
The information that may be collected by automated means includes:
Web browsers may offer users of our websites the ability to disable certain types of cookies; however, if cookies are disabled, some features or functionality of our websites may not function correctly.
Some of the business partners that collect information about users’ activities on our websites may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior for purposes of targeted advertising. For example, users may opt-out of receiving targeted advertising on websites through members of the Network Advertising Initiative or the Digital Advertising Alliance. European users may opt-out of receiving targeted advertising on websites through members of the European Interactive Digital Advertising Alliance, selecting the user’s country, and then clicking “Choices” (or similarly-titled link). Please note that we also may work with companies that offer their own opt-out mechanisms and may not participate in the opt-out mechanisms that we linked above.
Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time.
Our retention periods for personal information are based on business needs and legal requirements. We retain personal information for as long as is necessary for the processing purpose(s) for which the information was collected, and any other permissible related purpose. When we no longer need the personal information we collect, we either irreversibly anonymize the information (in which case, we may further retain and use the anonymized information) or securely destroy the information.
Individuals have certain rights and may make certain choices regarding AppZen’s processing of their personal information.
Please note that if the exercise of these rights limits our ability to process personal information, we may be precluded from providing our products or services to individuals who exercise these rights, or from otherwise engaging with such individuals going forward.
We reserve the right to verify the identity of the individual in connection with any requests regarding personal information to help ensure that we provide the information to individuals whom the information pertains and allow only those individuals or their authorized representatives to exercise rights with respect to that information.
You also can make choices about AppZen’s ‘s collection and use of your data. How you can access or control your personal data will depend on which Sites or Services you use. For example the Customer Support Community.
Your communication preferences.
You can always choose whether to receive promotional email, short (text) message services, telephone calls and postal mail from AppZen. To manage your communication preferences:
To the extent provided by applicable law, individuals may withdraw any consent previously provided to us or object at any time on legitimate grounds, to the processing of their personal information. We will apply these preferences going forward. In some circumstances, withdrawing consent to AppZen’s use or disclosure of personal information will mean that AppZen will no longer be able to provide certain products or services to individuals who withdraw consent.
Individuals may request access to the personal information AppZen maintains about them. If we grant this request, we will provide the individual with a copy of the personal information we maintain about them in the ordinary course of business, in a commonly used format. Individuals may request to correct any errors in their personal information. We may reject such request to access or correct personal information, as permitted by applicable law. If we reject such request, we will notify the requester of the reason(s) for the rejection.
Individuals may request that we delete their personal information. We may reject such request, as permitted by applicable law. If we reject such request, we will notify the requester of the reason(s) for the rejection. You may request to delete your account information by emailing to firstname.lastname@example.org
Individuals may unsubscribe from receiving marketing or other commercial emails from AppZen by following the instructions included in the email or by contacting AppZen using the contact information below. However, even if an individual opts out of receiving such communications, we retain the right to send them non-marketing communications (such as or changes in our website terms).
AppZen maintains reasonable administrative, technical, and physical safeguards designed to protect the personal information we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure, or use. However, we cannot guarantee that the measures we maintain will ensure the security of personal information.
We may provide links to websites and other third-party content that are not owned or operated by AppZen. The websites and third-party content to which we link may have separate privacy notices or policies. AppZen is not responsible for the privacy practices of any entity that it does not own or control.
The US Federal Trade Commission (FTC) has jurisdiction with enforcement authority over AppZen Inc.
AppZen Inc. Inc.’s participation in the Privacy Shield applies to all personal data that is received from the European Union and Switzerland. AppZen Inc. will comply with the Privacy Shield Principles in respect to such personal data. AppZen Inc. Inc. does not actively collect personal data from EU or Swiss individuals but may receive personal data from third parties in the normal course of providing services to those entities. AppZen therefore acts in the capacity of a data processor in relation to this information.
The types of personal data received typically include names, addresses, email, network files (such as Expense Receipts, Microsoft Word, PowerPoint, Excel docs), HR Information, Supplier Address, Supplier Contact, Supplier Payment Information and image files.
All data received by AppZen Inc., including personal data, must be preserved in its original state throughout processing.
Pursuant to the Privacy Shield Frameworks, AppZen Inc. acknowledges the following:
Whenever we transfer your personal information out of the EEA to countries not deemed by the European Commission to provide an adequate level of personal information protection, and/or Switzerland, the transfer will be based on one of the following safeguards recognized by the European Commission as providing adequate protection for personal information, where required by EU data protection legislation:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal information out of the EEA.
In compliance with the Privacy Shield Principles, AppZen Inc., commits to resolve complaints about our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact AppZen Inc.’s Chief Information Security Officer, via email at: CISO@AppZen.com
AppZen Inc. has further committed to refer unresolved Privacy Shield complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU Privacy Shield. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit http://www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. The services of BBB EU Privacy Shield are provided at no cost to the individual.
As further explained in the Privacy Shield Principles, an individual has the option, under certain conditions, to invoke binding arbitration for complaints not resolved by any of the other Privacy Shield mechanisms noted above. Click here for more detailed information on binding arbitration provisions: https://www.privacyshield.gov/article?id=ANNEX-I-introduction
AppZen Inc., commits to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner, and comply with the advice given by the panel or Commissioner with regard to human resources data transferred from the EU or Switzerland, in the context of the employment relationship.
6201 America Center Drive, Suite 300
San Jose, CA 95002
AppZen UK Ltd.
c/o Crowe UK LLP
2nd Floor, Aquis House,
49-51 Blagrave Street
RG1 1PL, UK
Effective date: July 19, 2019.
Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit the website, your browser may receive cookies from several sources.
Cookies are useful because they allow a website to recognize a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites.
Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).
We describe the categories of cookies AppZen and its service providers or business partners use below.
These cookies are essential to provide you with the services available through the Website and in order to enable you to move around the Website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.
We make use of analytics cookies to analyze how our visitors use the Website and to monitor Website performance. This allows us to provide a high-quality experience by customizing our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the Website. The information collected by these cookies is not associated with your personal information by us or by our contractors.
We permit Google Analytics to set performance cookies on the Website.
Advertising cookies (or targeting cookies) collect information about the browsing habits associated with your device and are used to make advertising more relevant to you and your interests. They are also used by services provided by third parties on this Website, such as Like or Share buttons, as well as provide the requested functionality. Third parties provide these services in return for recognizing that you (or more accurately your device has) have visited a certain website. These third parties put down advertising cookies both when you visit our Website and when you use their services and navigate away from our Website.
We do not currently use advertising cookies on the Website.
In addition to the above cookies, we may use local shared objects, also referred to as “flash cookies,” on our Website. These are used to enhance your user experience, for example, by storing your user preferences and settings. Local shared objects are similar to browser cookies but can store data more complex than simple text. By themselves, they cannot do anything to or with the data on your computer. Like other cookies, they can access only personally identifiable information that you have provided on this Website, and cannot be accessed by other websites.
To find out more about flash cookies or how to disable them, please click here: http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.
If you do not agree to the use of these cookies, you may disable them by following the instructions for your browser as explained at http://www.allaboutcookies.org/manage-cookies/. Please note that some of our services may not function properly if cookies are disabled. You may also opt-out of third-party cookies where available by using the links provided in this Cookies Policy.
Furthermore, some parties that set cookies via our site may offer the ability to opt-out of cookies via the Network Advertising Initiative’s consumer opt-out tool, the European Interactive Digital Advertising Alliance’s consumer opt-out tool, or the Digital Advertising Alliance’s Consumer Choice Page.
Please note that this Cookies Policy does not apply to, and we are not responsible for, the cookie practices of third party websites which may be linked to this Website.
We may update this Cookies Policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies.