Change can happen in an instant. This paper is for finance leaders and illustrates how the wider business can evolve in the face of rapid change, using the dramatic effect COVID had on corporate expense management as an example. We look at how COVID has changed the type of employee expenses claimed, how proactive expense policy definition can create a culture of trust, and provide five steps that finance teams can take to regain control, today and tomorrow. CFOs that take these steps will gain greater visibility and control, boosting their confidence as they face and adapt whatever changes undoubtedly lie ahead.
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