PODCAST

Why successful GBS runs on technology

Episode 14: | 30:16 | 09.22.2022

Why successful GBS runs on technology

Matt Wright, SVP of Customer Success at AppZen, and Barbara Hodge from the Shared Services & Outsourcing Network (SSON) dig into details on why it’s vital for global business services (GBS) to focus on institutional knowledge as it relates to technology:

  • How technology is pushing shared services and GBS forward
  • The benefits of AI (artificial intelligence) to GBS
  • The factors that drive true success for businesses choosing to use AI
Matthew Wright

Matthew Wright

Senior Vice President, Customer Success
Barbara Hodge

Barbara Hodge

Head of Digital Content at Shared Services & Outsourcing Network (SSON)

OTHER PLACES YOU CAN FIND US