AppZen Integrations

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AppZen integration to

Coupa

Overview

AppZen’s Mastermind platform provides a robust, standards-based integration tool that we call AppZen Connect. It’s a proprietary middleware technology that allows AppZen to develop robust API connectors that work straight out of the box. Using our multi-point, scalable integration layer, we have developed a bi-directional integration with the Coupa ERP System that seamlessly interacts with standard Coupa APIs. AppZen Connect includes real-time monitoring and alert features for all data transfers between AppZen's platform and our customer's environment.

For Autonomous AP, the connector supports a real-time transfer of the following data: payment terms, suppliers, and purchase orders.

For Expense Audit, the connector supports the transfer of the following data: expense reports, audit status, companies, users, and user hierarchy.

High-level integration architecture 

This diagram illustrates the high-level integration between Coupa and AppZen’s Autonomous AP and its Expense Audit services.

 

Integration architecture

appzen-coupa-integration

 

Autonomous AP integration

We provide a bi-directional integration between the Coupa system and the AppZen invoice audit engine.

  • The Autonomous AP integration uses batch file transfer for historical data, which is then used for AI training and system configuration.
  • In almost all data objects, our integration framework uses Coupa APIs to synchronize master data and transactional data.

Two Coupa authentication methods are supported: OAuth2 and API Keys.

  • OAuth2: You supply the details for Server URL, Client ID, Scope, and Client Secret fields.
    appzen-coupa-new-integration-source
  • API Keys: You supply the API Key and Server URL.

    appzen-coupa-api-integration
  • Data transfers, inbound and outbound, are then scheduled in AppZen.

    coupa-system-integration
  • Easy, real-time monitoring of data transfers is provided.

    coupa-integration-job-status

 

Transactional data integration

appzen-connect-coupa-erp-api-integration-process

 

Key process flows

  • Coupa is the system of record for all master data, transferred frequently to AppZen so it is always up to date.
  • Master data consists of payment terms, suppliers, chart of accounts (COA), entities (organizations), and purchase orders, which flow in one direction, from Coupa to AppZen. 
  • Invoice data flows are bi-directional. Once invoices are fully processed (after ingestion, coding, matching, validations, and AI audit), they are then transmitted to Coupa. A status report on the success or failure of the ingestion of invoices into Coupa is then transmitted to AppZen. Invoices created directly in Coupa are transmitted to AppZen in order to process audit requirements, such as duplicate checks.
  • Changes in status for each invoice in Coupa are synced back to the AppZen workbench so users and AP staff can easily reconcile both systems.

Frequently asked questions

  1. Does AppZen become the system of record for any accounts payable data?

    No, Coupa is always the system of record. AppZen operates as a subsystem of Coupa.

  2. How frequently is master data synchronized from Coupa into AppZen?

    Master data is synchronized on a scheduled basis determined at time of implementation.


  3. How long does it take to implement Autonomous AP with Coupa?

    The typical implementation time is 6-8 weeks. This includes time for discovery, education, receiving historical data, configuration, and validation of the integration.

  4. What IT resources are required to integrate AppZen with Coupa?

    For each integration, only the business process owner (expense and payables) and a Coupa specialist are required. No IT staff are required.


Expense Audit integration

We provide a bi-directional integration between Coupa and the Expense Audit engine.

 

Transactional data integration

appzen-coupa-customer-environment

 

Key process flows

  • On a scheduled basis, AppZen will retrieve submitted reports from Coupa.
    1. Submitted reports are on hold in the workflow.
    2. Report data and receipt images are ingested into Appzen.
  • An expense report audit then occurs in AppZen.
  • AppZen calls the Coupa Approval API and shares the report’s status, whether approved or denied. The expense report workflow then progresses accordingly.


Frequently asked questions

  1. How long does it take to implement AppZen Expense Audit with Coupa?
    The typical implementation time is about 3-4 weeks. This includes time for discovery, education, receiving historical data, configuration, and validation of the integration.

  2. What IT resources are required to integrate AppZen with Coupa?

    For each integration, only the business process owner (expense and payables) and a Coupa specialist are required. No IT staff are required.

Additional information

Please see AppZen’s help documentation for more information.

AppZen Implementation Service Guide
Introduction to AppZen Developer Hub
Expense Audit APIs
Master and Transactional Data APIs
Expense Report Ingestion API
Expense Report Ingestion field details
Audit Result API
Audit Result API field details